Virbac Change Policy On Replacing Microchips

Last week Virbac announced a program to replace all faulty Virbac chips regardless of whether they were still working. Yesterday (25 January 2018) they have changed the policy and will now only replace faulty chips that have failed.

Virbac did not consult with the NZCAR on this change in policy and we are disappointed with this decision. Not replacing chips that are proving to have a high failure rate has the potential to put the welfare of New Zealand pets at risk.

Pet owners with a Virbac chip now face having to get their chips checked on a more frequent basis. Also when their pet goes missing, pet owners may well have the unnecessary stress of worrying if the chip has failed since their last check.

With this change in policy, the NZCAR now makes the following recommendations to owners:

  • If your animal is to be microchipped and registered, consult with your vet or implanter over what brand of chip they recommend before implantation.
  • If your pet is already implanted with a Virbac faulty chip that is working we strongly recommend you look to get your pet rechipped at your next vet visit.
  • If your pet is already implanted with a Virbac faulty chip that is working and you prefer not to get your pet rechipped again, we recommend 6 monthly chip checks to ensure the chip is still working.

The NZCAR has the ability to store up to 3 chip numbers against every animals record and we feel it is better to have two working chips than one failed one.

The NZCAR are committed to supporting New Zealand pets and we will do our utmost to help vet clinics and pet owners with the situation that has arisen.

For further information on this release or to seek information, please contact the NZCAR Manager, Nygllhuw Morris on 0800 LOSTPET (567873)